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Digital transformation fuels demand for soft skills

With organisations embracing technology and collaboration, employers are placing greater emphasis on communication, emotional intelligence, and relationship-building skills that enhance workplace performance, writes JUSTICE OKAMGBA

In today’s corporate environment, technical expertise may open the door to career opportunities, but soft skills often determine how far professionals can go.

From negotiating with clients and managing teams to resolving conflicts and presenting ideas, employees spend a significant part of their working lives interacting with people. The ability to communicate effectively, listen attentively, understand different perspectives and respond appropriately has become a critical factor in organisational success.

For businesses operating in increasingly complex environments, the challenge is no longer only finding employees who can perform tasks but also those who can collaborate, adapt and build productive relationships.

Experts argue that emotional awareness and self-control qualities, often strengthened through practices such as mindfulness and meditation, can help professionals respond better to workplace pressures, manage

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