Termii has launched Termii V4, an evolution of its customer communication platform that brings together API messaging, automated marketing campaigns and omnichannel customer support. The launch builds on Termii’s existing messaging infrastructure, which has processed over 5 billion transactions with 99.9% uptime.
For years, businesses have treated these as separate problems: one system sends the OTP, another follows up with a marketing message, and a third handles support when something goes wrong. Termii V4 changes that by connecting all three around the single customer relationship they’re actually part of.
“Customer communication is no longer about individual messages or individual channels,” said Gbolade Emmanuel, CEO of Termii. “Every interaction is part of a larger customer relationship, and businesses need the infrastructure to understand and act on that relationship. With Termii V4, we are bringing together the foundation businesses already trust with the intelligence, engagement and support capabilities they need to build
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