The federal government says more than 115,000 active official email accounts are now in use across the public service as part of efforts to build a fully digital and paperless civil service.
Didi Walson-Jack, head of the civil service of the federation, spoke on Wednesday in Abuja at the Digital Transformation Summit 2026 organised by Galaxy Backbone (GBB) to mark its 20th anniversary.
Walson-Jack said the GovMail platform had become a critical tool for secure, professional and traceable communication across government institutions.
She added that the digital transformation drive had also resulted in the full digitisation of operations in 38 ministries, departments and agencies (MDAs).
According to her, digitalisation remains central to the ongoing reform of the civil service and is helping to improve accountability, transparency and service delivery.
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