OPay, a leading fintech company in Nigeria, has introduced two new security features, Emergency Lock and Safety PIN, designed to give customers greater control over their money during security emergencies and unexpected situations.
The new features reaffirm OPay’s commitment to putting customers first by providing practical tools that help users protect their funds before fraud, theft, or coercion can occur.
For tens of millions of Nigerians, digital payments have become an essential part of everyday life. However, concerns around phone theft, robbery, account compromise, and forced transfers remain a reality for many individuals. OPay’s latest security innovations were developed to address these concerns by enabling customers to take immediate action in critical moments.
Emergency Lock: Protection at the Touch of a Button
The Emergency Lock feature allows customers to instantly freeze their OPay account with a single tap whenever they sense a threat or believe their account may be at risk.
Whether a user notices suspicious activity, is entering an unfamiliar environment, or wants extra peace of mind, activating Emergency Lock immediately freezes the account for 24 hours. During this period, all outgoing transactions, including transfers, bill payments, and card transactions, are automatically blocked. The freeze takes effect instantly, helping customers protect their funds before any unauthorised activity can occur.
Most importantly, once activated, the freeze cannot be removed by anyone, not even the customer or OPay customer service, until the security period expires. This ensures maximum protection when it is needed most.
Safety PIN: A New Layer of Protection
