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Ikeja Electric launches compensation portal for Band A customers impacted by poor electricity supplyNERC mandates compensation after power supply shortfalls from February to March 2026Customers can claim refunds through a simple online process for free electricity units
Pascal Oparada is a journalist with Legit.ng, covering technology, energy, stocks, investment, and the economy for over a decade.
Ikeja Electric has opened its compensation portal, allowing eligible Band A customers to claim refunds in the form of free electricity units after prolonged poor power supply earlier this year.
The move follows a directive from the Nigerian Electricity Regulatory Commission (NERC), which ordered electricity distribution companies (DisCos) to compensate affected customers for failing to meet the minimum service levels promised under the Band A tariff.
Ikeja Electric begins compensation to Band A customers, opens portal. Credit: NovatisSource: Getty Images
Band A customers, who pay premium tariffs, are expected to receive the highest number of daily electricity supply hours.
