The Nigerian Electricity Regulatory Commission (NERC) has approved a special compensation package for Band A electricity customers who experienced poor supply between February and March 2026 due to generation shortfalls on the national grid.
In a directive issued Thursday, NERC acknowledged that inadequate gas supply and vandalism of critical infrastructure disrupted electricity generation, preventing distribution companies (DisCos) from meeting the guaranteed service levels for some Band A customers.
Band A feeders with 18–20 hours of daily supply will continue to receive compensation under the existing framework.
Feeders that recorded less than 18 hours daily supply during the affected period will receive special compensation.
Non-maximum demand customers will get credits equivalent to 20% of the approved February 2026 energy cap.
Maximum demand customers will receive 20% of the average energy billed in February 2026.
Prepaid customers will be compensated with token credits, while postpaid customers will get bill adjustments.
NERC directed DisCos to complete compensation for February by
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