HomeBusinessCelebration as DisCos credit customers with cash for poor power supply

Celebration as DisCos credit customers with cash for poor power supply

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DisCos in Nigeria have started compensating for failing to provide the minimum 20 hours of daily power required under the Band A tariffIn Lagos, EKEDC issued refunds, including one payment of about N30,628.90, linked to poor supply in February 2026The NERC says the compensation is meant to enforce compliance and ensure customers are not charged premium rates for substandard service

Legit.ng journalist Victor Enengedi has over a decade’s experience covering energy, MSMEs, technology, banking and the economy.

Nigeria’s electricity distribution companies have begun issuing account credits worth tens of thousands of naira to customers as compensation for failing to deliver the minimum required electricity supply under the Band A tariff structure.

The refunds highlight growing enforcement of performance obligations in a sector long criticised for unreliable service despite high charges.

Nigerians Get Compensation as DisCos Fail to Deliver Promised Electricity Hours“Please be informed”: Nigerian DisCos Quietly Refund Customers Over Poor Power Supply
Source: UGC

Compensation credits begin to reflect service shortfalls

In Lagos, customers under the

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