The Nigerian Electricity Regulatory Commission (NERC), in recognition of the significant power generation shortfalls experienced across the Nigerian Electricity Supply Industry (NESI) between February and March 2026, has approved a compensation plan for Band A customers.
The commission in public notice sighted by BusinessDay, said that the generation shortfall affected the ability of Distribution Companies (DisCos) to meet the committed service levels for some Band A customers.
It attributed the shortfalls to inadequate gas supply and vandalism of critical gas and transmission infrastructure, which it said were factors beyond the direct operational control of the DisCos.
Accordingly, affected prepaid customers will receive compensation through token credits, while postpaid customers will receive compensation through bill adjustments.
The Comission stated that compensation for February 2026 shall be completed no later than 31 May 2026, while compensation for March 2026 shall be completed no later than
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