For an agency that sits at the intersection of trade, taxation and national security, the Nigeria Customs Service (NCS) has rarely had a simple mandate.
It is expected to collect revenue for the government, facilitate legitimate trade, protect domestic industries and prevent the movement of prohibited goods across Nigeria’s borders. Increasingly, it is also being asked to do all of this while reducing human interference and making the clearance of legitimate cargo faster.
The demands have become more pronounced under the administration of President Bola Ahmed Tinubu, whose Renewed Hope Agenda places revenue mobilisation, economic growth, job creation and national security among its priorities.
Three years into the administration, Customs is positioning its ongoing reforms around these competing demands, with technology emerging as the connecting thread.
Under Comptroller-General, Adewale Adeniyi, the Service has pursued reforms spanning revenue collection, trade facilitation, automation and border security. The results, however, are best understood
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