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The FCCPC says it may audit telecom operators as complaints about unexplained data depletion continueThe commission stated that telecom companies must investigate complaints and explain their billing systemsThe agency urged consumers to formally report unresolved issues and revealed it has resolved over 9,000 complaints
Legit.ng journalist Victor Enengedi has over a decade’s experience covering energy, MSMEs, technology, banking and the economy.
The Federal Competition and Consumer Protection Commission (FCCPC) has indicated that it could carry out audits of telecommunications operators and review customer account records, as concerns over unexplained data consumption continue to mount among subscribers.
FCCPC May Audit MTN, Airtel, Others Over Rising Complaints of Unexplained Data DepletionSource: UGC
Speaking during an interview on Business Daily, a programme aired on Trust TV, FCCPC Director of Corporate Affairs, Ondaje Ijagwu, said the commission was increasingly worried by the volume of complaints from consumers who claim their data bundles are being exhausted faster than
