Artificial Intelligence(AI) systems capable of understanding users’ calendars, emails, documents and financial records are transforming workplace productivity by proactively managing tasks and organising personal lives.
However, experts warn that the same capabilities could expose users to unprecedented privacy risks, thereby raising questions about data governance and regulatory oversight.
The next generation of AI assistants is moving beyond just chatbots that respond to prompts as technology companies are developing agentic AI systems that can connect to multiple personal and work applications, understand context across them, and take actions on behalf of users such as scheduling meetings, summarising documents, drafting emails, paying bills or reminding users about important deadlines.
The shift has gained attention following the rollout of more advanced AI assistants by major technology firms, including Google’s Gemini, Microsoft’s Copilot and OpenAI’s ChatGPT, all of which are expanding integrations with productivity software and enterprise tools.
Industry analysts believe
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